Taipan is a privately owned company specialising in the supply of hydraulic components to the industrial hydraulics and mining industry throughout Australia.
Taipan’s hydraulic hose, hose tails and adaptors provides our customers with the benefits of a matched system making Taipan a leading supplier to OEM’s and large scale end users.
Taipan’s commitment to its work force, customer service, great products and competitive pricing is a powerful combination in outperforming the competition.
Demand for our products and services means we currently have an opening for a Warehouse Supervisor at our Caboolture branch.
Reporting to the Operations Manager, the role offers the opportunity to work with and develop a great team in an awesome growing company, with further career development potential.
This role involves:
- Manage, support and coach warehouse team
- Support customers and external sales staff if required
- Manage warehouse stock to agreed budget
- Maintain product availability
- Quality control goods in and out
- Assemble hoses for customers
- Ensure complete and on-time deliveries
- Achieve agreed KPI’s
- Supervising Dispatch, Inwards Goods, Hose Assembly & Kit Work
- Research and appoint transport/courier services
- Resolve all customer complaints as per Taipan complaints process
- Maintain or exceed customer service levels as per company policy (internal and external)
- Maintain and keep available all customer records and customer correspondence
- Comply with all OH&S regulations and ensure all warehouse staff comply
- Monitor and report on own activity
- Carry out all paperwork as required by Taipan
- Other duties as required
To be successful you’ll need some or all of the following:
- Hose and fixings product knowledge desirable
- Hydraulic engineering product knowledge desirable
- Knowledge of hydraulic industry applications desirable
- Information and communication technology (ICT) literate
- Warehouse Supervisor experience
- Communication skills
- Forklift License
- Valid full driver’s license
And be able to demonstrate and work along the following values:
- Fun to work with
- Team Player
- Profit conscious
- Customer focused (Internal and External)
- Good communicator
- Role Model Leadership
- Safety Conscious