Customer Credit/Return Form

No returns will be accepted without a Branch Manager approved Customer Credit Return Form.

A 25% restocking fee may apply

Customer

Please complete Section 1 and select submit button to email completed form to sales@taipan.com.au.

On receipt of approved Credit/Return Form please print form and return along with goods to your Taipan Distribution Branch.

NOTE:	a) Include the APPROVED (completed section 2) email copy of this form with the returned goods.

b) No cut hose will be credited

Section 1 – Customer to complete

Company Name
Contact Person
Date	Your Order Number
Taipan Invoice or Delivery Number/s
Product(s) being returned (Taipan product number)
Return Method	Customer drop off Territory Manager Carrier:
Con Note/Tracking Number
Reason for Return
Email completed form to sales@taipan.com.au for processing

OFFICE USE ONLY

Internal Sales forward form to the Customer’s “Location” Branch Manager and CC Territory Manager

Section 2 – Branch Manager to complete

Action	Comment
Approved
Stocking Fee	If no fee, MUST confirm why:
Saved	File completed form in Customer folder (X:\Sales\Customer Files)
Emailed	Email completed form to customer CC Territory Manager to return form with goods returned (If not approved section 3 not required)
Name:	Date:

Section 3 – Internal Sales Tasks goods returned

Action	Complete
Goods received - Process Credit Return – CR Number
Save completed form over credit form saved in Customer folder completed by Branch Manager
Name:	Date: